Privacy Policy
Privacy Policy
At Isolation MB, we place great importance on protecting the personal information of our clients, partners, and website visitors. This policy is intended to inform users about how we collect, use, and protect their information in accordance with Quebec’s Law 25 and industry best practices for data privacy.
1. Collection of Personal Information
We collect certain personal information in the following situations:
- When you fill out a contact or quote request form on our website
- When you contact us by phone or email
- When you subscribe to our newsletter or interact with our online content
The information that may be collected includes:
- First and last name
- Email address
- Phone number
- Project address (if applicable)
- Information specific to the requested services
2. Use of Personal Information
The information collected is used for the following purposes:
- To respond to your inquiries and provide quotes
- To plan and carry out our insulation services
- To manage our client relationships and follow up on our services
- To inform you of updates, promotions, or changes related to our services (if you have consented)
Isolation MB does not share, sell, or rent your personal information to third parties, except in the following cases:
- When required by law
- When necessary to fulfill a service contract with a subcontractor or partner
3. Protection of Personal Information
We implement appropriate security measures to protect your data against unauthorized access, misuse, or accidental disclosure.
These measures include:
- Restricted access to data to authorized personnel only
- Secured data transmission through our website
- Use of technological solutions that meet industry standards
However, while we take reasonable steps to protect your information, no transmission or storage system is 100% secure.
4. User Rights
In accordance with Law 25, you have the following rights regarding your personal information:
- Access and correction: You may request access to the information we hold about you and request corrections if necessary.
- Withdrawal of consent: You may withdraw your consent at any time for the use of your data for marketing communications.
- Data deletion: You may request the deletion of your personal information, subject to our legal retention obligations.
To exercise your rights, you may contact us at:
5. Cookies and Similar Technologies
Our website uses cookies to improve the user experience and analyze site performance. These cookies may include:
- Essential cookies required for the proper functioning of the site
- Analytical cookies used to measure traffic and improve our services
- Personalization cookies (if enabled by the user)
Upon your first visit, a banner allows you to accept or refuse these cookies. You may also adjust your preferences at any time through your browser settings.
6. Changes to This Policy
We reserve the right to modify this privacy policy at any time to reflect changes in our practices or legal obligations. The most recent version will always be available on our website.
7. Contact
For any questions or requests regarding this policy, you may contact us at:
Isolation MB
77 rue Hertel
St-Mathias-sur-Richelieu
QC, J3L 6K3